'Can employers do this? Yes, but the trick is in doing it correctly': lawyer on listening to employees to improve their experience
![More employees are okay with AI passive listening: Does that mean it’s legal to listen?](https://cdn-res.keymedia.com/cdn-cgi/image/f=auto/https://cdn-res.keymedia.com/cms/images/ca/126/0394_638615489427208883.png)
“Passive listening,” a tool that uses artificial intelligence (AI) to analyze employee data, is emerging as a game changer in how HR teams gauge employee engagement.