Best practices for helping to avoid unpaid overtime claims
![Brian Kreissl](https://cdn-res.keymedia.com/cdn-cgi/image/f=auto/https://www.hrreporter.com/dynamicdata/images/img3951_brian-kreissl-blog.gif)
Question: We have heard a number of stories recently involving workers claiming overtime because they were required to respond to emails on their smartphones after hours. What are the best practices here? Do we need a policy banning it or can it be expected that answering an email or two after hours is part of the job and, therefore, not considered overtime?