When it comes to grievances, settling the ‘losers’ and litigating the ‘winners’ should give an employer credibility and lead to reduced conflict
Peace is not the absence of conflict, it is the ability to handle conflict by peaceful means,” according to Ronald Reagan, the 40th president of the United States. Through the careful, thorough and rigorous application of the grievance procedure, management can minimize the number of grievances that ultimately reach arbitration. This improves the odds of successful arbitration and the overall climate of labour relations, thus reducing conflict and increasing peace.
