Vancouver (50 administrative services employees) and British Columbia Government and Service Employees’ Union (BCGEU)
Renewal agreement: Effective Jan. 1, 2016, to Dec. 31, 2019. Signed on Jan. 1, 2016.
Wage adjustments:
Effective Jan. 1, 2016: 2%
Effective Jan. 1, 2017: 2%
Effective Jan. 1, 2018: 2%
Effective Jan. 1, 2019: 2%
Shift premium: $3 per hour for work between 8 p.m. and 1 a.m. $1 per hour for work between 9 p.m. and 6 a.m.
Paid holidays: 12 days.
Vacations with pay: 3 weeks after 1 year, 4 weeks after 4 years, 5 weeks after 10 years. Additional bonus week in full-time employee’s 10th, 15th, 20th, 25th, 30th, 35th, 40th and 45th anniversary years. Additional 2% pay in part-time employee’s 10th, 15th, 20th, 25th, 30th, 35th, 40th and 45th anniversary years. 5 days per year may be banked and carried over the following year.
Overtime: Time and one-half for the first 2 hours after regular shift, double time thereafter. Time and one-half for work on scheduled day off. Double time for work on Sunday.
Meal allowance: Meal will be provided for those working overtime or maximum $12 will be reimbursed for any meals purchased.
Medical benefits: B. C. Medical Services Plan. 100% of premiums paid by employer.
Pension: Employees have option of participating in defined benefit pension plan or group RRSP.
Bereavement leave: 3 days (plus 2 additional days travel time) for death in immediate family (spouse, including common-law, same-sex spouses, mother, father, son, daughter, foster-children, stepchildren, sister, brother, mother-in-law, father-in-law, stepparents, foster-parents, grandparents, grandchildren, sister-in-law, brother-in-law, daughter-in-law, son-in-law). One-half day to attend funeral of family member or friend.
Seniority – recall rights: 12 months.
Probationary period: Pay group 4/pay group D: 420 hours. Pay group 5/pay group E and above: 840 hours.
Sample rates of pay (current, after 6.4% increase):
Group 1 (member service administrator)
Step 1: $17.34 rising 3 steps to $18.45
Step 2 910+ hrs: $18.33 rising 3 steps to $19.50
Step 3 910+ hrs: $19.38 rising 3 steps to $20.62
Step 4 1,820+ hrs: $20.49 rising 3 steps to $21.80
Step 5 1,820+ hrs: $21.73 rising 3 steps to $23.11
Group 2 (administrator credit services, analyst cardholder quality assurance, cardholder care agent, clerk payment systems, credit services specialist, financial service representative, member service representative, officer payment systems)
Step 1: $19.78 rising 3 steps to $21.04
Step 2 910+ hrs: $20.91 rising 3 steps to $22.24
Step 3 910+ hrs: $22.11 rising 3 steps to $23.52
Step 4 1,820+ hrs: $23.39 rising 3 steps to $24.88
Step 5 1,820+ hrs: $24.72 rising 3 steps to $26.30
Group 3 (agent MSC campaigns, cardholder care (sr.), credit recovery specialist, credit services specialist (sr.), financial service coordinator, financial service representative (sr.), loss prevention specialist, member service advisor 1, member service representative (sr.), officer centralized admin, quality analyst, workforce opt analyst, workforce sch analyst)
Step 1: $22.46 rising 3 steps to $23.89
Step 2 910+ hrs: $23.76 rising 3 steps to $25.27
Step 3 910+ hrs: $25.11 rising 3 steps to $26.71
Step 4 1,820+ hrs: $26.55 rising 3 steps to $28.24
Step 5 1,820+ hrs: $28.08 rising 3 steps to $29.87
Goup 4 (agent MSC campaigns (sr.), account manager 1, analyst settlement & reporting, member service advisor 2, officer centralized admin (sr.), officer payment systems (sr.), quality analyst (sr.), workforce opt analyst (sr.), workforce sch analyst (sr.))
Step 1: $24.97 rising 3 steps to $26.56
Step 2 910+ hrs: $26.40 rising 3 steps to $28.08
Step 3 910+ hrs: $27.92 rising 3 steps to $29.70
Step 4 1,820+ hrs: $29.52 rising 3 steps to $31.40
Step 5 1,820+ hrs: $31.21 rising 3 steps to $33.20
Group 5 (account manager 2, cred rec & loss pre spec (sr.), member service advisor (sr.))
Step 1: $28.39 rising 3 steps to $30.20
Step 2 910+ hrs: $30.01 rising 3 steps to $31.92
Step 3 910+ hrs: $31.73 rising 3 steps to $33.76
Step 4 1,820+ hrs: $33.56 rising 3 steps to $35.70
Step 5 1,820+ hrs: $35.49 rising 3 steps to $37.75
Editor’s notes: Union insignia: A union member shall have the right to wear the insignia of the union, while employer’s dress codes shall always be complied with. The union insignia will be displayed at each entrance to branch and department locations. Christmas Day pay: Double time for all hours worked, plus additional 7 hours’ pay. Religious observances: Employees may take up to 3 days' leave without pay per year to observe spiritual or holy days.
Wage adjustments:
Effective Jan. 1, 2016: 2%
Effective Jan. 1, 2017: 2%
Effective Jan. 1, 2018: 2%
Effective Jan. 1, 2019: 2%
Shift premium: $3 per hour for work between 8 p.m. and 1 a.m. $1 per hour for work between 9 p.m. and 6 a.m.
Paid holidays: 12 days.
Vacations with pay: 3 weeks after 1 year, 4 weeks after 4 years, 5 weeks after 10 years. Additional bonus week in full-time employee’s 10th, 15th, 20th, 25th, 30th, 35th, 40th and 45th anniversary years. Additional 2% pay in part-time employee’s 10th, 15th, 20th, 25th, 30th, 35th, 40th and 45th anniversary years. 5 days per year may be banked and carried over the following year.
Overtime: Time and one-half for the first 2 hours after regular shift, double time thereafter. Time and one-half for work on scheduled day off. Double time for work on Sunday.
Meal allowance: Meal will be provided for those working overtime or maximum $12 will be reimbursed for any meals purchased.
Medical benefits: B. C. Medical Services Plan. 100% of premiums paid by employer.
Pension: Employees have option of participating in defined benefit pension plan or group RRSP.
Bereavement leave: 3 days (plus 2 additional days travel time) for death in immediate family (spouse, including common-law, same-sex spouses, mother, father, son, daughter, foster-children, stepchildren, sister, brother, mother-in-law, father-in-law, stepparents, foster-parents, grandparents, grandchildren, sister-in-law, brother-in-law, daughter-in-law, son-in-law). One-half day to attend funeral of family member or friend.
Seniority – recall rights: 12 months.
Probationary period: Pay group 4/pay group D: 420 hours. Pay group 5/pay group E and above: 840 hours.
Sample rates of pay (current, after 6.4% increase):
Group 1 (member service administrator)
Step 1: $17.34 rising 3 steps to $18.45
Step 2 910+ hrs: $18.33 rising 3 steps to $19.50
Step 3 910+ hrs: $19.38 rising 3 steps to $20.62
Step 4 1,820+ hrs: $20.49 rising 3 steps to $21.80
Step 5 1,820+ hrs: $21.73 rising 3 steps to $23.11
Group 2 (administrator credit services, analyst cardholder quality assurance, cardholder care agent, clerk payment systems, credit services specialist, financial service representative, member service representative, officer payment systems)
Step 1: $19.78 rising 3 steps to $21.04
Step 2 910+ hrs: $20.91 rising 3 steps to $22.24
Step 3 910+ hrs: $22.11 rising 3 steps to $23.52
Step 4 1,820+ hrs: $23.39 rising 3 steps to $24.88
Step 5 1,820+ hrs: $24.72 rising 3 steps to $26.30
Group 3 (agent MSC campaigns, cardholder care (sr.), credit recovery specialist, credit services specialist (sr.), financial service coordinator, financial service representative (sr.), loss prevention specialist, member service advisor 1, member service representative (sr.), officer centralized admin, quality analyst, workforce opt analyst, workforce sch analyst)
Step 1: $22.46 rising 3 steps to $23.89
Step 2 910+ hrs: $23.76 rising 3 steps to $25.27
Step 3 910+ hrs: $25.11 rising 3 steps to $26.71
Step 4 1,820+ hrs: $26.55 rising 3 steps to $28.24
Step 5 1,820+ hrs: $28.08 rising 3 steps to $29.87
Goup 4 (agent MSC campaigns (sr.), account manager 1, analyst settlement & reporting, member service advisor 2, officer centralized admin (sr.), officer payment systems (sr.), quality analyst (sr.), workforce opt analyst (sr.), workforce sch analyst (sr.))
Step 1: $24.97 rising 3 steps to $26.56
Step 2 910+ hrs: $26.40 rising 3 steps to $28.08
Step 3 910+ hrs: $27.92 rising 3 steps to $29.70
Step 4 1,820+ hrs: $29.52 rising 3 steps to $31.40
Step 5 1,820+ hrs: $31.21 rising 3 steps to $33.20
Group 5 (account manager 2, cred rec & loss pre spec (sr.), member service advisor (sr.))
Step 1: $28.39 rising 3 steps to $30.20
Step 2 910+ hrs: $30.01 rising 3 steps to $31.92
Step 3 910+ hrs: $31.73 rising 3 steps to $33.76
Step 4 1,820+ hrs: $33.56 rising 3 steps to $35.70
Step 5 1,820+ hrs: $35.49 rising 3 steps to $37.75
Editor’s notes: Union insignia: A union member shall have the right to wear the insignia of the union, while employer’s dress codes shall always be complied with. The union insignia will be displayed at each entrance to branch and department locations. Christmas Day pay: Double time for all hours worked, plus additional 7 hours’ pay. Religious observances: Employees may take up to 3 days' leave without pay per year to observe spiritual or holy days.
