Database vendor not called as witness to arbitration hearing
![Hawkesbury, Ont. hospital secretary suspended after child’s record accessed](https://cdn-res.keymedia.com/cdn-cgi/image/f=auto/https://www.hrreporter.com/dynamicdata/images/img9850_Hawkesbury_and_District_General_Hospital.jpg)
When an employee at the Hawkesbury and District General Hospital in Hawkesbury, Ont. tried to access a patient’s file, she was blocked by the computerized records system as it showed another employee was currently in the file.