The employer's duty to investigate

Employer's awareness more important than formal complaint

The employer's duty to investigate

In Ontario, employers have a statutory duty under the Occupational Health and Safety Act (OHSA) to conduct an investigation into complaints and incidents of workplace harassment that is “appropriate in the circumstances.” If a complaint is related to any human rights ground that is covered by the Ontario Human Rights Code (the code), employers have a similar duty to “reasonably investigate” the complaint.

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