Employer's awareness more important than formal complaint
![The employer's duty to investigate](https://cdn-res.keymedia.com/cdn-cgi/image/f=auto/https://cdn-res.keymedia.com/cms/images/ca/126/0422_638602843914820126.png)
In Ontario, employers have a statutory duty under the Occupational Health and Safety Act (OHSA) to conduct an investigation into complaints and incidents of workplace harassment that is “appropriate in the circumstances.” If a complaint is related to any human rights ground that is covered by the Ontario Human Rights Code (the code), employers have a similar duty to “reasonably investigate” the complaint.