Province developing customer feedback system
![Saskatchewan looks for input on workers’ comp](https://cdn-res.keymedia.com/cdn-cgi/image/f=auto/https://cdn-res.keymedia.com/cms/images/ca/126/0382_637636832377712642.jpg)
The Saskatchewan Workers’ Compensation Board (WCB) is looking for feedback on how to improve workers’ comp services.
The board will use the information for the development of a customer feedback system, which will help in the future in gathering feedback from stakeholders “at the most critical points of the customer journey”.
“As customers experience these services from a different perspective, we will be seeking input from injured workers and employers at all touchpoints of their experience with us,” says Saskatchewan WCB.
The organization sent out a survey to customers via email on Aug. 3, 2021.
And the Yukon is also looking to revise its workers’ comp legislation.